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EFS
provides additional services to obtain the best customer
support.
With our Asset
Management solutions, customers can view all account information
via our web site using our Customer Service
Reporting and Tracking (CSRT3) software. Here you can find
information such as work history by site code, equipment used,
budget planning, and much much more!
When you become
a multi-site customer of EFS you will receive these services*.
Each account is tailored to you. You can also browse pictures
taken of your site, before and after a job is done to ensure
better quality performance. Take advantage of our services
offered and see why we are the number one company for HVACR
nationwide.
EFS uses an
integrated communications, database, and web technology platform
to deliver service, gather knowledge, and manage the process of
facilities maintenance for its clients and suppliers.
The system is
web enabled and can be accessed through any browser. Access into
the service delivery system is 100% web enabled allowing for the
initiation of a service request and monitoring of the entire
process through the internet.
Both customers
and service providers have password protected access to their
specific information. The firewall provides security managing
access rights and privileges to the platform while the security
hierarchy allows for multiple levels of access based on
predefined authorizations.
* Price of
services are subject to change at anytime. Prices are determined
at time of contract. |